Your questions, answered.
Everything UK customers ask before — and after — they start with British IPTV. Can't find your answer? We're one WhatsApp away.
The basics.
What is British IPTV?
British IPTV is a UK-focused streaming service that delivers 22,000+ live channels, sport, films and box sets in 4K UHD over the internet, on any device — no dish or aerial needed.
How do I get started?
Message us on WhatsApp, pick a plan or a free trial, and we send your login plus a setup guide for your device — usually within minutes. Our full setup guide walks you through it.
Is there a free trial?
Yes. We offer a free trial with no card required, so you can test the channels and quality before paying. Just message us on WhatsApp to claim it.
Pricing, plans & billing.
How much does it cost?
Plans start at £21.99 for 3 months, then £34.99 for 6 months, £45.99 for 12 months, and a one-off £280 Lifetime plan. See the full subscription page for details.
Is there a contract?
No. There's no rolling contract, no auto-renewal, and no early-exit fee. You pay only for the term you choose, and renew if you wish.
How do I pay?
Order on WhatsApp and we'll send secure UK-friendly payment options. We never store your card details — everything goes through trusted gateways.
Devices, streaming & speed.
Which devices are supported?
Smart TV, Firestick, Apple TV, Android boxes, MAG boxes, Formuler, Windows PC, Mac, iPad, iPhone, and Android phones and tablets.
How many devices at once?
From 2 to 5 simultaneous connections depending on your plan, so one subscription can comfortably cover the whole household.
Will it buffer during live matches?
Our UK-routed servers with European failover and anti-buffer technology keep streams smooth even at peak times, provided your internet is stable.
What internet speed do I need?
We recommend at least 15–25 Mbps for smooth 4K streaming. Lower speeds still work nicely for HD content.
Help & moving over.
What if I need help setting up?
Our UK support team is on WhatsApp 24/7 and will walk you through setup step by step for your specific device. You're never on your own.
Can I switch from another provider?
Yes. Switching is simple — message us, pick a plan, and we send new credentials. You can usually keep the same app and device, so there's very little to change.
We'll answer in minutes.
If your question isn't here, send us a quick WhatsApp and our UK team will sort it out.